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My videos don’t play smoothy. What is wrong?
Video playback is a resource intensive task for all computers, especially when trying to play HD formats which are very data intensive. If your computer appears to meet our minimum... -
Can I export or import the GPS data in and out of my video?
If you have recorded a movie that contains GPS data you can export the data in one of three different format. To export the GPS data from a movie, start... -
How do I edit my movies?
While Contour doesn’t offer any advanced editing options, there are a number of different third party applications that can be used to modify your movies. Since movies recorded by our... -
I get the error “Storyteller can’t initialize movie player”.
This error usually stems from a problem with the installation of Quicktime on your computer. Storyteller uses components of Quicktime to play the movies from the camera. We suggest that... -
How do I import/export the GPS data from my movies?
If you have recorded a movie that contains GPS data you can export the data in one of three different format. To export the GPS data from a movie, start... -
Why can’t I sign in to Storyteller?
In order to sign in to your Contour account from either the website or from Storyteller, you will first need to have registered an account. You can do that by... -
How do I get GPS maps to display in Storyteller?
In order to get the GPS maps to display when viewing your movies in Storyteller (or on the Contour website) you will first want to be sure that your camera...
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